This Ipsos MORI Survey and your personal data
European Investment Bank Group (EIBG) Survey (21-003759-01)
This Privacy Statement explains who we are, the personal data we collect, how we use it, who we share it with, and what your legal rights are.
About Ipsos MORI
- Market & Opinion Research International Limited is a specialist research agency, commonly known as “Ipsos MORI”. Ipsos MORI is part of the Ipsos worldwide group of companies, and a member of the Market Research Society. As such we abide by the Market Research Society Code of Conduct and associated regulations and guidelines.
About the EIB
- The European Investment Bank (EIB) is the lending arm of the European Union. It is the biggest multilateral financial institution in the world and one of the largest providers of climate finance. The EIB's mission is to make a difference for the future of Europe and its partners by supporting projects that make a significant contribution to growth, create jobs, promote equality and improve lives of the citizens.
Which data are collected?
- In this Privacy Statement, your "personal data" means information that could allow you to be identified. This typically includes information such as your name, address, email address, telephone number, or IP address.
What is Ipsos MORI’s & the EIB’s legal basis for processing your personal data?
- Ipsos MORI & the European Investment Bank Group (the “EIBG”) require a legal basis to process your personal data. Ipsos MORI’s & the EIBG’s legal basis for processing is respectively in accordance with article 6.1(a) of the Regulation (EU) 2016/679 and article 5.1(d) of the Regulation (EU) 2018/1725 and article your consent to take part in this EIB Group Survey. If you wish to withdraw your consent at any time, please see the section below covering ‘Your Rights’.
How will Ipsos MORI and EIBG use any personal data including survey responses you provide?
- Firstly, responding to this survey is entirely voluntary and any answers are given with your consent.
- Ipsos MORI and the EIBG will use your personal data and responses solely for research purposes.
Who do we share your personal data with?
- Ipsos MORI is working with Market Research and Fieldwork Agencies to administer the telephone survey around the world and we will need to disclose your personal data to these supplier organisations for that purpose. All partners used during the data collection will be approved and compliant with the General Data Protection Regulation.
- At the end of the survey you may be asked if you wish to consent to the EIBG emailing you a summary of the research findings for your country, and therefore for your email address and country to be further processed by the EIBG. Doing this is entirely voluntary (the anonymised findings of the service will also be published on the EIBG website), is done so only with your consent and no other data will be provided.
How will Ipsos MORI ensure my personal data is secure?
- Ipsos MORI takes its information security responsibilities seriously and applies various precautions to ensure your information is protected from loss, theft or misuse. Security precautions include appropriate physical security of offices and controlled and limited access to computer systems.
- Ipsos MORI has regular internal and external audits of its information security controls and working practices, and is accredited to the International Standard for Information Security, ISO 27001.
How long will Ipsos MORI retain my personal data and identifiable responses?
- Ipsos MORI will only retain your data in a way that can identify you for as long as is necessary to support the research project and findings. In practice, this means that once we have satisfactorily reported the anonymous research findings to the EIB, we will securely remove your personal, identifying data from our systems.
- For this project, unless you have given consent for Ipsos MORI or another research company to contact you again when the project is repeated in the next one or two years, we will securely remove your personal data from our systems by the end of January 2022.
- Pursuant to the Regulation (EU) 2016/679 and Regulation (EU) 2018/1725, you have the right to request access to, rectification or erasure of your personal data which we may hold by contacting Ipsos MORI or the EIBG.
- You have the right to access your personal data within the limited period that Ipsos MORI holds it.
- If you want to contact the EIBG about data they hold about you, please see the EIBG’s contact details below.
- Providing responses to this survey is entirely voluntary and is done so with your consent. You have the right to withdraw your consent and to object to our processing of your personal data at any time.
- You also have the right to rectify any incorrect or out-of-date personal data about you which we may hold
- If you want to exercise your rights, please contact us at the below Ipsos MORI or EIBG address. If you want to exercise your rights, please contact us at the below Ipsos MORI or EIBG address, or by reaching out to Ipsos MORI’s EU Representative at the details provided below.
- If you have any complaints, we would appreciate it if you give us the opportunity to resolve any issue first, by contacting us as set out below. You are, however, always entitled to data protection supervisory authority in your country or the UK’s Information Commissioner’s Office (ICO), if you have concerns on how we have processed your personal data. You can find details about how to contact the Information Commissioner’s Office at https://ico.org.uk/global/contact-us/ or by sending an email to: firstname.lastname@example.org. Alternatively, complaints may be submitted to the EIB Data Protection Officer (see contact details below) or to the European Data Protection Supervisor at email@example.com.
Where will my personal data be held & processed?
- All of your personal data used and collected for this survey will be stored and processed within the United Kingdom and European Economic Area.
- Your personal data may be transferred to countries outside the United Kingdom and the European Economic Area. Some countries may not have laws that provide the same protections on personal data as inside the United Kingdom or the European Economic Area. Groups to whom Ipsos MORI transfers personal data in such countries will be required to sign agreements to protect personal data or agree to data transfer agreements with third parties.
How can I contact Ipsos MORI & the EIBG about this survey and/or my personal data?
- Contact Ipsos MORI:
Email:firstname.lastname@example.org with “21-003759-01 EIB Group Survey” in the email subject line.
21-003759-01 EIB Group Survey
Market and Opinion Research International Limited (Ipsos MORI)
3 Thomas More Square
London E1W 1YW
- Contact European Investment Bank:
Identification of the EIB data controller where data subjects should primarily address
Data Protection Officer
European Investment Bank
98-100 boulevard Konrad Adenauer
Email: email@example.com or phone (00352) 4379 88223.
Please indicate “21-003759-01 EIB Group Survey” in the email subject line.